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EDUG 220

Growth and Development PK-12

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Concordia librarians are online to assist you from 9am-5pm (Pacific time) Monday-Thursday, and noon-4pm Fridays. When Concordia librarians are not available for chat, librarians from Answerland partner institutions are on hand to assist you with your research questions.


We will endeavor to answer emailed questions within 1 business day. Email, or use the green button, below.

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Text questions from your phone, and we'll text you back, usually within 1 business day. This service is free, but text message rates from your cell phone provider may apply.

Text Message: (503) 406-3055

Please leave a message to schedule a time to speak with a Concordia librarian on the phone about your research.

Phone: (503) 280-8507

Help: Troubleshooting strategies

If you find an article that sounds helpful, but you can't find the full text (or you are being asked to pay for the article), here are some strategies to help:

Strategy One: See if the library has access

  1. Copy the title of your article (if the title is very short, you might need to copy the author's name also)
  2. Open up OneSearch (the library catalog) and make sure you are logged in
  3. Paste the title (and/or author) into the search box and click search
  4. Locate the matching article in the results list and check for the green text that says Full text available, or the gray text that says Citation Online

If you see "Full text available":

  • Click on the article title
  • Find a link to a database under the Access Online section and click on it (there may be multiple links, just choose one)
  • You should now have the full text of the article

If you see "Citation online":

Keep the tab with OneSearch open, and proceed to Strategy Two.

Strategy Two: Check the open web

  1. Copy the title of your article (if the title is very short, you might need to copy the author's name also)
  2. Search for the title on Google or Google Scholar (adding PDF to the end of your search can also help)
  3. See if the article is posted for free online - if yes, you are done! If not, keep reading/
  4. If the article is not available, follow the steps in Strategy One to find the article citation in OneSearch.
  5. On the article page in OneSearch, click on "No full text? Request from the library/interlibrary loan"
  6. Check the details on the form, enter your personal information, and click submit request.
  7. Wait...the library will try to get the article for you and if possible, we will email it to you within 3-7 days.
Neither of these strategies work? Try finding a different article or ask a librarian for help.

If you have too many articles to weed through, you can try getting more specific. Try adding in additional words to your search, using AND.

For example, instead of:

trauma AND development 

Try something like:

trauma AND development AND elementary school students

Here, we have added information about a specific age group, and have narrowed down to look at how trauma might be linked to developmental delays.

If you need help, try looking in the ERIC thesaurus for narrower terms.

If you have too few results, you might be searching for too many keywords or too narrow keywords. Here are some things to try:

  • Remove all non-essential words
  • Reduce the number of keywords
  • Try searching broader keywords, rather than narrow (for example, "individual development"  is broader than "child development"; learning is broader than "student outcomes")


Instead of this:

trauma AND child development AND student test scores AND fifth grade students

This search yields 0 results in ERIC.

Try this:

trauma AND child development AND student achievement

This search yields 19 results - that's enough for us to hopefully find a relevant article, but not so much that we can't easily browse through without being overwhelmed.

Or, try using OR:

trauma AND child development AND (student achievement OR student outcomes)

This search yields 184 results. That's too much to read through every title, but it also increases your odds of finding something relevant.

If you results are not relevant, then you will need to adjust your keywords. Here are some things to try:

  • Remove all non-essential words
  • Check the ERIC thesaurus for synonyms or related terms, read the definition of the term to see if it is relevant, and make a list of the most relevant keywords to try searching for 
  • Try looking up your topic in Credo reference or Wikipedia. Reading a background on your topic will help you find relevant keywords - make a list and try searching them instead
  • Try searching somewhere else. Some alternatives would be the library catalog (OneSearch) or Google Scholar.
  • Ask a librarian for help - that's what we are here for (and you aren't bothering us!). We have 24/7 chat support, and you can contact us via email or phone as well.
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